How to Create a New User Account

Users that have access to this feature: Site Admin.

Step 1: Navigate to the blue menu on the left-hand side of the screen. If the menu is collapsed (i.e. you only see icons, no menu headers) click on the “>” icon to expand the menu. Select “Global Settings” to display the submenu options, then click “Users.”

newuserstep1.gif

 

Step 2: Click the green “+ New” button in the upper right-hand corner of the screen to create a new user account.

NewUserStep2.gif

 

Step 3: Fill in all required fields, then click “Save” or “Save & Add Another.” The Save buttons will activate and turn green when all fields are completed.

NewUserStep3.gif

 

Helpful tips for new user accounts:

  • We recommend using the user’s EMR ID as the “User ID” in ER Express.
  • ER Express user accounts should only utilize email addresses provisioned by the employer/health system.
  • The “Default Entity” is the location in which the user works most often. When the user logs into ER Express, this location will be their home page.

 

Role-based privileges:

 

View Only

Report Only

Limited Patient Management

Full Patient Management

Site Admin

View the patient queue

X

X

X

X

X

Run reports

 

X

X

X

X

Acknowledge and disposition patients

 

 

X

X

X

Adjust capacity settings

 

 

 

X

X

Create and manage user accounts

 

 

 

 

X

Have more questions? Submit a request