After logging into the control panel, you can view your user management role in the upper right corner of the screen, underneath your name. The table below outlines the capabilities of each user management role. The user management role determines the level of access you have in ER Express.
Role-based privileges
Site Admin | Full Patient Management | Limited Patient Management | View Only | Reporting Only | |
---|---|---|---|---|---|
View the patient queue | ✔ | ✔ | ✔ | ✔ | |
Move patients through the queue | ✔ | ✔ | ✔ | ||
Adjust capacity settings (Open/close hours, create special events, edit inventory) | ✔ | ✔ | |||
View/run reports | ✔ | ✔ | ✔ | ✔ | |
Add/manage user accounts | ✔ | ||||
Edit alert templates | ✔ | ||||
Manage alert destinations | ✔ | ||||
Edit Referral form settings | ✔ | ✔ | |||
Edit Referring Clinic/Provider list | ✔ | ✔ | |||
Edit Online/Walk-in Module settings (Custom Questions, Acuity Safeguard, Reservation Form, Localizations, Patient Queue Settings) |
✔ | ||||
Edit Intake Settings | ✔ |
Menu items available by role
Site Admin | Full Patient Management | Limited Patient Management |
Reporting Only | View Only |