Staff Management

• How to Create a New User Account
• How to Reset User Passwords
• How to Unlock User Accounts
• Login Statuses
• ER Express Access for Each User Management Role
• Staff Alerts

Reporting

• Overview of Patient Surveys
• How to View Blocked or Diverted Patients
• How to Run Reports

Hardware

• Zoom in/out on Kiosks
• Wiping a Chromebit
• DisplayBoard Support - Device Recovery
• Sanitizing Laptops and Tablets
• How to Get Rid of the "Orange Box" on the Kiosk

Acuity Safeguard

• Acuity Safeguard