How to View Blocked or Diverted Patients

Users that have access to this feature: Site Admin, Full Patient Management, Report Only.

Step 1: Navigate to the blue menu on the left-hand side of the screen. If the menu is collapsed (i.e. you only see icons, no menu headers) click on the > icon to expand the menu. Select “Reports” to display the submenu options, then choose a report type from the list. The tutorial steps below are specific to the "Patient Level" report.


Step 2: Choose a date range for the report using the "Start Date" and "End Date" fields at the top of the screen.


Step 3: Use the "Apply Filters" drop-down menu to find search parameters for the report, then click "Blocked" under the "Acuity Status" field, and click '"submit." To view "Diverted" patients, choose "Diverted" under the "Acuity Status" field and click "submit".

Screen Recording 2020-05-29 at AM




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