How Do I Reset My Password?

Users that have access to this feature: Site Admin, Full Patient Management, Limited Patient Management, Report Only, View Only

Step 1: Go to and click on the “Forgot User ID or Password” button.


Step 2: Enter your email address and click “Send Email.” You will receive an email with a new, temporary pin. You will use your username and temporary pin to log in at where you will be automatically redirected to create a new, permanent password.


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